Knowledge Base

How do I contact the Basta Service Team?

Do you provide service for your lifts?

What is the wattage of your solar panels?

What battery should I use for my Basta lift and remote?

What type of canopies do you offer?

What fabrics are available for canopies?

Can I order replacement vinyl for my Basta canopy?

Why aren't my key fobs working?

What kind of remote control fob do I need to buy to work with my lift?

I need another set of remote control fobs. Can I have more than 2?

How do I program a remote control fob?

Why is my lift working slower than normal?

Why is my lift making unusual noises?

Why is my lift jerky?

What size is my lift?

What is the capacity of my boat lift?

What do I do if my lift will not go down?

What are your office hours?

How fast can you build a lift if I need it immediately?

Are your lifts made in the United States?

Do you carry parts for older lifts?

Can I use replacement parts from other companies?

Can I pick up parts that I ordered online or on the phone?